FAQ
Venus water purification systems are composed of completely local partners and local producers who have made water purification systems their profession. The production and assembly services are carried out by individuals who have years of experience in the field of water purification. Venus is a registered brand and all its products are patented.
Venus Water Purification Systems are produced in Turkey by "Esli Su Arıtma A.Ş" in Antalya facilities. The company is engaged in research and development, brand building, production, and continuous capital investment. The company was established with the goal of producing at world standards and it indirectly and directly employs thousands of people. It is one of Turkey's largest water purification production facilities.
Venus gives dealership to experienced companies in office-technical service and call center. It regularly holds training seminars for its dealers and does not allow unauthorized individuals to provide installation and service. It tracks all its products using a barcode system. It is the only brand that implements strict rules and imposes penalties to ensure customer satisfaction and prevent problems with authorized service from its dealers.
Every part of the Venus water purification device, from the smallest to the largest, goes through multiple controls, from the raw materials it was first made from to the final product in your kitchen. Continuously, all the products used in the device are tested. Analysis reports are obtained from institutions affiliated with the Ministry of Health at certain intervals. The cost of their products is calculated in accordance with the conditions, focusing on durability, efficiency and customer satisfaction rather than the background cost.
Venus water purification systems do not burden you with the cost of consumable materials. They conduct ongoing research to provide high-quality materials at the minimum cost. Venus water purification dealers guarantee a minimum filter replacement period of 1 year (365 days) and cover all costs in case of earlier replacement. The products are covered by a 2-year on-site service guarantee, excluding consumable materials and natural disasters. Venus is the only company that supports its service providers in providing an additional guarantee process for the first time for the water purification system.
Venus water purification systems are designed for all family members, with prices kept in line with the white goods index, to make them affordable for everyone. Venus water purification systems strive to maintain a reasonable price without compromising on quality service. When you purchase a Venus water purification system, you are not only buying a purification system, but also a quality service that extends from the beginning to the end of the process.
